Refund policy
At imagine magnets, we take pride in creating personalized products made especially for you. Since our magnets are custom-designed based on your images and specifications, we are unable to accept returns or offer refunds once an order is completed.
To ensure your satisfaction, we kindly ask that you:
- Carefully review your photo(s) for quality, resolution, and accuracy before uploading, and
- Double-check all customization details before placing your order.
If there is an issue with your order due to a production error on our part, please contact us within 7 days of receiving your magnets, and we will work with you to resolve the issue promptly.
Thank you for understanding the nature of custom-made products and for trusting us to bring your imagination to life.